Skip to content

Contact Us

Whatever your question, our dedicated in-house Technical Support team is here for you! They are the most knowledgeable members on our team and will quickly assist you in any of your technical needs.

Hours
Mon-Fri 9am-8pm ET
Call Us
727-346-6281
Chat Us

 
We can always be reached via email 24/7 at support@cartecknow.com.

  

 Returns

We’re sorry to hear you’re not satisfied with your product, but we understand that these things happen.  We have a no-questions-asked refund policy within 30 days of delivery date.  We only ask you provide us with a reason for your return to help us improve. If your item was received damaged or defective, we’ll gladly replace the item at no cost to you. To begin the returns process, please contact our Returns Team with the necessary information below. Someone from our team will be in touch within 24 business hours to provide you with a shipping label and shipping information.

Step 1: Click the “Email” button, and send the following information to our Returns team
    • Name
    • Preferred contact info
    • Order Number
    • Reason For Return
    And that’s it! You'll hear from one of our Customer Solutions team members in the next 48 hours for next steps.